• HOSTPLUS
Advice Updated 29 October 2011

Your first time

No matter what your circumstances are...

You don’t need to feel nervous about your first appointment with a financial adviser.

Here’s what to expect:

Step 1: Prepare


Firstly, after you contact us or contact an adviser to arrange your appointment, your adviser will confirm your appointment time.

Then, in order to provide you with the right advice, they will need to know more about you and your current financial situation. During your first meeting your adviser will ask you to complete a ‘Needs Analysis Guide’ to outline your situation. 

You should also bring any financial documents you have to your first appointment.

What to bring to your first appointment - print our checklist

Step 2: Your first appointment – goal-setting, fact-finding and quote


Your adviser will provide a copy of their Financial Services Guide (FSG) which is a detailed explanation of the services they offer. You’ll discuss your needs and provide your adviser with more information about you and your finances to help them find about what type of investor you are, your goals and what you want most from your money.

At the end of this meeting your adviser will summarise what they would need to prepare to meet your needs and the fee involved to do so. You can then decide if you’d like to go ahead with a financial plan and a further appointment.

Step 3: Your second appointment - financial plan presentation


If you have requested detailed advice, your adviser may present their advice and your financial plan to you at a second appointment. They’ll explain the strategies and recommendations to help you achieve your goals and discuss any questions you have.

Step 4: Taking action


Once you’re happy with the proposed plan, your financial adviser can help you make it happen.

Step 5: Monitoring and reviewing your situation


Once you’ve actioned your financial plan, it should be reviewed regularly to make sure it keeps up with the changes in your lifestyle and circumstances.


Request an adviser contact you to arrange your first appointment

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