• HOSTPLUS
News Updated 14 July 2011

Protecting your account against fraud

Recent media attention has focussed on the risk of identity fraud faced by financial institutions and members of Australian Superannuation Funds.

As an industry fund working in the best interests of our members, HOSTPLUS has robust processes in place to mitigate identity theft fraud and illegal early release of superannuation funds. We work closely with industry regulators to ensure proper processes are put in place, identifying any possible cases of fraud or misrepresentation are stamped out.

ASFA released the best practice paper - A risk management framework for superannuation funds in January 2010 to assist funds in minimising the risk of fraud to working Australians. As a fund we adopt industry best practice processes and continuously review these processes to ensure they remain effective.

Steps you can take to protect your account

There are also steps you can take to help protect your HOSTPLUS account from identity theft. These include:

  • Checking your HOSTPLUS account regularly using SuperSite, your online account, just like you would with your bank account;
  • Making sure your contact details are up to date so that HOSTPLUS can stay in contact with you;
  • Checking your Statements and making sure you file or destroy them correctly;
  • Securing your mailbox; and
  • Keeping your account and online login details secure.

If you would like more details on how you can protect your identity, visit the Australian Securities & Investments Moneysmart website – www.moneysmart.gov.au

Of course, if you have any questions about your HOSTPLUS superannuation account, give us a call on 1300 HOSTPLUS (1300 467 875), we’ll be happy to help.

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